Musclefood Shipping Policy
At Musclefood, we ensure your products are packed safely and delivered to you as quickly as possible. Every order is handled with premium care so your tumbler, bottle, or steel shaker reaches you in perfect condition.
🚚 Order Processing Time
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Orders are dispatched within 24–48 working hours
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Orders placed on Sunday or public holidays are processed next working day
You will receive:
✔ Order Confirmation Email / WhatsApp
✔ Tracking details once shipped
📦 Delivery Time
Estimated delivery time after dispatch:
| Location | Estimated Delivery |
|---|---|
| Metro Cities | 2–4 working days |
| Other Cities | 3–6 working days |
| Remote / Rural Areas | 5–8 working days |
⏳ Delivery time may slightly vary due to courier delays, weather, festivals, or operational restrictions.
💳 Prepaid & Partial COD Orders
We currently support:
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✔ Prepaid Orders
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✔ Partial COD (Advance ₹100)
💡 Partial COD helps avoid fake orders & RTO losses and ensures genuine delivery experience for everyone.
🛡️ Safe & Secure Packaging
All products are packed with:
✔ Protective packaging
✔ Shock-safe packing
✔ Fragile handling instructions
So your product reaches you safely.
🚫 Non-Delivery / Courier Issues
If the courier is unable to reach you or delivery fails due to:
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Incorrect address
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Unavailable / unreachable contact
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Refusal to accept delivery
The order may be returned to us. In such cases, reshipping charges may apply.
💥 Damaged Product on Delivery
If your product arrives damaged:
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Contact us within 48 hours of delivery
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Share complete unboxing video + images
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Replacement will be arranged after verification
(Refer to our Return & Refund Policy)
🌍 Shipping Availability
We currently ship across India only.
💸 Shipping Charges
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✔ Free Shipping may be applicable on select prepaid orders / offers
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✔ Shipping fee (if applicable) is shown at checkout before payment
❓ Need Help?
We’re here to assist you.
📩 Email: helpmusclefood@gmail.com
🕐 Support Hours: 10:00 AM – 5:00 PM (Mon–Sat)
⭐ Final Note
We aim to provide fast, safe & hassle-free delivery. Our policies are designed to ensure fairness, transparency, and trust while protecting both our customers and brand.